faqs

how do i place an order?  

to place an order, please use the contact form or email me at simpleefrosted@gmail.com.

in order to receive a quote, please include the following information:  date of your event, number of servings needed, flavor(s) desired, design, theme and colors.

how far in advance should i order for my event?

as soon as you can.  currently, my schedule is filling up about two months in advance.  however, i try to keep spots open at all times.  if you need something sweet last minute, please contact me.  there may be an opening in my schedule. for holidays, i open my schedule even more to accommodate orders.

do you require a deposit?

a non-refundable 50% deposit is required to confirm your order. the remaining 50% must be paid prior to the day of your event. please keep in mind that your order is not confirmed until a payment has been made.

 

can i pick up/have my cake delivered the day before my event?

i prefer to keep all desserts safe in my fridge until the day of, but sometimes my clients need their items the day before. i recommend wrapping the entire cake box in 2 layers of plastic wrap before storing in the fridge to maintain freshness. bring your cake to room temperature before serving. buttercream can melt, so please keep your cakes away from heaters, direct sunlight + flames. 

i'm picking up my cake.  what is the best way to transport it to my destination?

having a well refrigerated cake is important to increase it’s stability before transporting. i keep all cakes chilled properly prior to pick up.  please transport cakes on a flat surface, such as the car floor.  in warmer months, make sure your car is nice and cool with the air conditioner on.

do you offer delivery?  

i do offer delivery.  delivery fee is dependent upon client's location. delivery outside of middle tennessee area may be available for an additional fee.  all deliveries are dependent on availability + must be discussed in advance.

do you do weddings?

yes, i do. wedding tastings + consultations are by appointment only.  2-3 guests are able to try three to five flavors.  during your wedding tasting, i answer any questions you may have, discuss design options with you, and provide a rough sketch of your cake(s). tastings are $50.  the $50 is credited to your wedding cake order of $350 or more.

do you offer parties + classes?

yes, i occasionally host classes in my home kitchen.  keep an eye out for listings on my Instagram + Facebook. 

i also provide birthday party packages where i come to your home or party venue to instruct a class.  

pricing varies, depending on group size.  all supplies is included in price. message me for more details.

 

do you make custom toppers?

yes, i am able to make toppers, depending on what you are wanting.  the majority of my cakes feature my handmade toppers.  if booked far enough in advance, i can also take care of ordering specialty toppers and include that in your final price.  that means less work and one less errand for you.

i have allergies. can you make a custom cake for me?

yes, i am able to offer many of my cakes in egg free, keto, paleo, vegan, gluten free, etc.  all equipment is thoroughly cleaned after each use, but please keep in mind that cakes are prepared in a kitchen that has at one point been in contact with tree nuts, peanuts, milk, soy, eggs and wheat

have a question i didn't answer?  send me an email or fill out the contact form + let's chat.

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